Photo of James Sheppard, Global Operations Director, UniQuest

James Sheppard, Global Operations Director

James leads our student-facing teams, ensuring they have the coaching, training and resources they need to exceed student and partner expectations. Delivering exceptional service to both students and partners alike is principal on James’ agenda, so you’ll find him consistently reviewing and optimising the processes that underlie UniQuest’s services.

James is an operations management specialist with over 20 years’ experience across sectors including hospitality, local government and housing. Complementing his wealth of experience, James has a Level 4 Certificate in Leadership and Management from ILM.

Around the office, James is affectionately known as Bill due to a more than passing resemblance to comedian and actor Bill Bailey. But, he doesn’t quite see it. We’ll let you decide…