We’re supporting our university partners through these uncertain times, maintaining the very best communications with students underpinned by proven engagement strategies and robust technology.
Contact us to find out how we can support your student recruitment and retention operations.
Home Offer Holder Conversion
Deliver a competitive offer holder experience with strategically scaled engagement activity. Through our dedicated home offer conversion service, you’ll have the right tech, insights and hands-on support to meet your enrolment goals with less stress and expense.
Maximise home offer conversion and increase tuition revenue
We build and manage integrated engagement journeys that optimise undergraduate and postgraduate home offer conversion and enrolment.
UQ Enrolment Advisers strategically nurture home offer holders towards enrolment with personalised communications over email, phone, WhatsApp and various other instant messaging platforms. Monitoring all touchpoints within the UQ Platform ensures each student is engaged via integrated, relevant communications that maximise conversion.
Greater engagement and increased acceptances
We operate an extended work day and respond flexibly to seasonal changes in student demand across the undergraduate and postgraduate recruitment cycles.
As we nurture student interest towards enrolment, we track and report in real-time your offer holders’ plans to accept, decline or defer their offers and the reasoning behind their decisions. This intelligence allows you to better forecast enrolment and provides a clearer picture of students’ decision-making criteria so you can refine your marketing and recruitment activities.
Increased offer conversion to enrolment
Case Study: Achieving business continuity amid lockdown
‘UniQuest enabled us to maintain exceptional real-time support for our prospects, applicants and offer holders as we transitioned to remote work. There was no disruption to UniQuest’s digital conversion operations, meaning we could respond quickly and thoughtfully to the six-fold increase we’ve had in inbound communications from students during this time.’
Gary Davies — Pro Vice-Chancellor for Student Recruitment and Business Development London Metropolitan University
Increase in enquiries to London Met managed by UniQuest March to July 2020
Average individual live chat conversations managed daily by UniQuest
WhatsApp messages managed by UniQuest March to July 2020
Improve your student conversion and success
Get in touch with our team to learn how we can help streamline and improve your student engagement. We look forward to speaking with you soon!