Work With Us

‘Quality is never an accident; it is always the result of intelligent effort’.

If you believe this is true, then we’d like to talk to you!

We’re a startup helping universities engage students better. We’re always on the lookout for energetic and bright individuals to join our team.

We’re looking for a range of experienced professionals with a track record in customer service, student recruitment, digital marketing, CRM and analysis. A knowledge of the higher education sector is desirable, but not essential. Fluency in more than one language is required for some of our roles.

Please check out the job descriptions for more information.

Uni-Quest, Ltd is an Equal Opportunities employer.

Current Vacancies

Enrolment Advisers & Assistants

We hire for attitude and focus, then train you up. We’re growing and looking for a number of Enrolment Advisers and Assistants — on permanent and short-term/temp contracts — to deliver excellent service to our university clients.

You’ll be on the front-line managing engagement with prospective students who want to study at a UK university, while also anticipating and responding to the needs of your university client.

Good isn’t good enough: we want to be excellent in everything we do and every student and client interaction – if you hold yourself to this same standard then we’d love to hear from you.

Of course, successful applicants will have excellent written and verbal communication skills, be proactive, have a great attitude, and be technically competent.

Some experience of sales, customer service and/or the university environment is required. If you speak another language fluently that is a bonus (particularly Arabic, Cantonese or Mandarin).

To find out more, email a bit about yourself to info@uni-quest.co.uk

Account Manager

‘Quality is never an accident; it is always the result of intelligent effort’

If you believe this is true, then we’d like to talk to you… We’re a new business helping UK universities recruit students better, and we’re looking for an energetic and bright individual to join our team.

The primary accountabilities in this role are:

  • to build, deploy and manage effective student recruitment processes
  • to lead account management, exceeding client expectations and providing exceptional service while delivering conversion, enrolment and internal revenue targets
  • to identify areas for service expansion and additional revenue opportunities
  • to develop a high performing team

Key Responsibilities:

  • Oversee the team’s output in qualitative and quantitative terms, in relation to all student communications, provide regular feedback, training and coaching to improve performance
  • Work collaboratively with the client/s to develop innovative multi-channel recruitment tracks and inform their internal marketing and recruitment strategies
  • Exceed expectations set out by key performance indicators, quality standards and Service Level Agreement/s
  • Collect and monitor market intelligence, feeding relevant information regularly back to the client/s
  • Identify and raise potential operational issues, ensuring their timely resolution
  • Develop ownership of the client/s relationship, maintaining client communication in a proactive, positive and constructive manner
  • Problem-solve issues and see them through to a conclusion that exceeds expectations
  • Manage recruitment and on-boarding of new direct reports including training and ongoing performance management and development
  • Work towards established targets and produce management reports on agreed tracking metrics
  • Travel as required

Essential skills:

  • Account management experience (ideally within the education sector)
  • Line management experience
  • High level customer service experience
  • Extensive IT skills
  • Experience of using a CRM tool

Desirable skills:

  • Knowledge of the international and higher education market
  • Experience of working with or within universities

Personal Skills Required:

  • Supportive, collaborative and nurturing
  • High personal standards of achievement
  • Honest and conscientious
  • A positive and professional attitude
  • Excellent communication, interpersonal and organisational skills
  • Energetic and determined
  • Customer-service oriented

It is the policy of this organisation to provide equal opportunities for all employees and trainees. The company will also take every action possible to avoid direct and indirect discrimination on the grounds of sex, sexual orientation, race, ethnic origin, religion and belief, disability, or age.

Please note that due to the large number of applications we receive, we will only contact applicants who are selected for an interview

If you’re interested in the role, please email your CV to info@uni-quest.co.uk.