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Group 739 UniQuest Apply+

Enquiry Management

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Make the most of our full-service enquiry management solution to drive quality applications. Enjoy responsivity, accuracy and skill, as we help your future students feel confident about making your university their top choice.

In our fast-paced digital world, service level expectations are higher than ever before. Students expect first-rate responses in real-time, and on their channel of choice. That’s where we come in. We’ll scale-up your capabilities, engaging and converting the students you need to meet your recruitment goals.


advisers across four
global offices

Immediate response to inbound calls and live chat*

*During agreed office hours


response to

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Products and services

Benefit from our organised and proactive approach to relieve mounting pressure on your internal teams, while meeting the enquiry and application needs of your prospects. We’ll provide enquiry information in real time, answering specific questions and signposting prospects to the right support teams connected to recruitment.

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Managing enquiries

Enhance your conversion strategy and nurture interest towards application through our expert UQ Enquiry Management service. We’ll live and breathe your institution to ensure your future students receive the right information and support. What’s more, we’ll respond at times to suit them, driving real-time engagement from audiences across the globe.

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Prioritising audiences

We’ll invest where it matters most to your university to increase the quantity, quality and diversity of your future cohorts, in line with your student recruitment goals. Benefit from lead scoring and qualification to maximise  conversion opportunities. We’ll work efficiently to increase applications from students that are the right fit for you.

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Increasing applications

Scale up your ability to engage prospective students across multiple channels, as our experts guide them from initial enquiry to application. We’ll hold their hands through the process and gather extra information to complete applications. We've set the standard in applicant experience - we and scale up your operations at this critical time, providing exemplary service while reducing pressure on internal teams.

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Intelligent technology

Our platforms integrate seamlessly with university systems to provide a single view of your student journey. Access intuitive dashboards to understand the strengths and weaknesses of your conversion funnel. Then refine activities to strengthen returns.

The UQ Platform

Make the most of our bespoke UQ CRM Platform to integrate and optimise your existing activities, maintaining full visibility and control. Our custom integrations align with popular university systems.

We collect enquiries from tools such as Gecko, Akero, Study Portals, IDP, Unibuddy, What Uni Live fairs and other data capture devices. We can integrate with systems such as GoToWebinar, Eventbrite, Facebook, LinkedIn, Survey Monkey, HubSpot and more.

Through working with UniQuest, we’re now well-placed to manage the peaks and troughs of our work, and able to focus our resources on ‘quality’ service delivery and ongoing improvement.