UniQuest - Meet the UniQuest team

Meet our leadership team.

Rachel Fletcher, CEO and Co-founder

My role is pivotal to building a world-leading service that can adapt to the rapidly changing needs of the sector. I oversee UniQuest’s strategy, people and partnerships, ensuring the UniQuest team is supported to meet the unique needs and ambitions of university partners and their students. Before UniQuest, I spent 15 years optimising student conversion operations for universities in the UK, US and Australia.

Sharon Johnson, Chief Operating Officer

My financial stewardship supports UniQuest’s continuous innovation in delivering leading digital student engagement services that help institutions meet their enrolment goals. I bring 20 years’ experience across all areas of financial management, leading strategic direction for cash flow management, budgeting, forecasting, financial controls and compliance. CIMA (Chartered Institute of Management Accountants)-qualified, I also oversee our HR function, ensuring we have the right people and skills to meet sector needs.

Jennifer Parsons, Chief Market & Partnerships Officer

I bring over 20 years’ experience in international education to UniQuest, including leadership roles at London South Bank University and i-Graduate. I also have experience running my own successful consultancy, delivering research to inform strategic developments across the sector. My team and I ensure we’re exceeding partner expectations through effective data exploitation and the provision of actionable insights to help them meet their goals.

Adam Rennison, Commercial Director

Responsible for developing and implementing commercial strategies, and aligning UniQuest’s products and services with the needs of our partners and their stakeholders. I strategically lead UniQuest commercial activities, identifying opportunities for product and service development and developing effective and collaborative partnerships. Building on a 13-year career within higher education, I have held leadership roles in international and domestic recruitment and admissions in both post-92 and Russell Group universities.

Jakub Blackman, Technical Solutions Director

With over 15 years’ experience in the technology sector, I lead the ongoing innovation of the UQ Platform, ensuring it meets user needs and shapes best practice. Specialising in implementing and managing cloud-based systems, my team and I steer the UQ Platform roadmap. We oversee design, configuration, customisation and integration, ensuring universities benefit from a leading student engagement solution.

Dave Parrott, Director of Admissions Services

As Director of Admissions Services, I bring over 15 years of admissions expertise gained in roles at Imperial College London and the University of Roehampton. My role at UniQuest is to leverage the latest technology coupled with the best application of people to meet pressing admissions demands, whilst enhancing the applicant experience and developing new solutions that ensure world-class support for our partners whilst supporting them in fulfilling their strategic aims.

James Sheppard, Global Operations Director

Delivering exceptional service to both students and partners alike is my key focus at UniQuest. My team and I consistently review and optimise the processes that underlie UniQuest’s student-facing services, ensuring they have the skills they need to exceed student and partner expectations. I have extensive experience in operations management, which enable me to ensure we operate both efficiently and effectively.

Keeley Barnes, Finance Director

My expertise in financial management supports UniQuest’s ongoing innovation in delivering leading digital student engagement services, helping institutions reach their enrolment goals. An ACCA Fellow, with two decades of experience spanning all aspects of financial management within the higher education sector, my role involves leading on the strategic cash flow management, budgeting, forecasting, financial controls, and compliance.

Natalie Letcher, Senior Advisor to UniQuest and Keystone Education Group

As Co-founder and former Chair of UniQuest, I now work as an advisor to UniQuest and Keystone Education Group with a focus on business strategy.

Bringing together the very best the private sector has to offer, I’ve been working alongside higher education colleagues for over 30 years to help attract, engage and retain the right students.

I’m committed to ensuring our development continues to meet the ever-evolving needs of our partner universities and their future students.

And in the USA...

Megan Prettyman, Vice President for Partner Success, North America

My international education expertise supports UniQuest’s global success. Over 10 years’ experience working in international education – including at the University of Findlay, Montana State University, the British Council, and Florida State University – enables me to drive excellence in important admissions and recruitment areas. I’m also the past managing editor of the NAFSA IEM Spotlight, and I am a member of the Trainer Development Team within NAFSA's Trainer Corps.

Meet the UniQuest team

We drive student recruitment success through exceptional people. And our global reputation means we attract the finest talent to our brand. With a third of our team recruited from universities, we ‘get’ it!