We drive student recruitment success through exceptional people. Our strategists find creative solutions to the most complex student recruitment challenges and our digital experts build agile systems to optimise student journeys and provide real-time insights.
And perhaps, most importantly, our responsive customer service teams deliver success through quality human interactions with prospective students - in a world where personalised experiences really do make a difference to conversion.
"Quality is never an accident; it is always the result of intelligent effort".
How we work
Our expert staff will work in close partnership with you, as a fluid extension of your team. Our approach is:
We operate across the world. Over 300 staff working across four international offices means we’re steps ahead when it comes to meeting home and international recruitment needs.
We have over 70 university partners across the UK and globally, who we support to drive home and international recruitment. We're part of Keystone Education Group, the world's largest family of education brands. This enables us to access unrivalled intelligence about global competition and demand. We use reliable insights from over 190 countries worldwide to help universities make informed decisions about their next steps.
We don't have egos, but we're confident we're the best you'll find when it comes to transforming prospects into engaged students.
We've enrolled over 270,000 students over the past 10 years. That's over £3.3 billion in tuition fees across 50 universities. Behind the scenes, our experts deliver over 40,000 communications each day. CRM emails, instant messaging, phone calls, and more, help prospective students feel confident and excited about their next steps.
We don’t like the word outsourcing, nor do we call ourselves an agency. We’re a partner, in every sense of the word.
We work as a fluid extension of university teams, adopting unique brand values and messaging to provide a full brand experience for prospective customers.
Our proactive approach enables us to work with internal teams to deliver in-cycle results, whilst helping to shape best practice for sustainable success.
We drive student recruitment success through exceptional people. And our global reputation means we attract the finest talent to our brand.
Our strategists and analysts find creative solutions to the most complex student recruitment challenges. Our digital experts build agile systems to streamline student journeys and provide real-time and strategic insights to optimise plans.
And our responsive customer service teams deliver success through quality human interactions with prospective students - in a world where personalised experiences really do make a difference to conversion.
We make it our business to understand and adapt to different university environments and markets, with experience working for post-92s, Russell Groups, private providers, as well as specialist institutions.
We also drive results across all segments — from undergraduate and postgraduate recruitment in home and international locations, to widening participation, subject-specific segments, and more.
We’re savvy about new technologies and channels, integrating them into plans to optimise conversion at every stage.
Our customised UQ Platform CRM delivers results independently. But it can also be integrated with university systems to streamline insights and communications across the student journey.
We’re also quick to adopt trending channels, such as instant messaging. This means we talk to students on the channels they’re using, no matter where they are in the world.
We reflect and use insights to inform action – one of the formulas of our success, and yours.
We measure and report on what students do and why, using intuitive dashboards and proactive feedback loops to drive conversion performance at every touchpoint.
Our annual Enquiry Experience Tracker enables universities to understand and benchmark their conversion performance against their competitors.
Plus we draw on student intelligence from our global partner Keystone Education Group – they operate in over 190 countries worldwide.