Work With Us

‘Quality is never an accident; it is always the result of intelligent effort’.

If you believe this is true, then we’d like to talk to you!

We’re a young company helping universities engage students better. We’re always on the lookout for energetic and bright individuals to join our team.

If you’re interested in opportunities to join the UQ team, please contact us at info@uni-quest.co.uk.

Uni-Quest Ltd is an Equal Opportunities employer.

Student Enrolment Adviser

We are often looking for brilliant Student Enrolment Advisers to join our team, as we start working with new partners or expand our teams on a regular basis. At times, these roles are permanent but we also often have a requirement for short term contracts. If this is a role that would be of interest to you, please send across your CV and relevant information to Gillian at gillian@uni-quest.co.uk!

Role description:
The primary accountability in this role is to engage students via telephone, email, live chat and social media channels to assist in their decision-making process to choose a partner university and ultimately, via targeted and personal communications, enrol. You will need to be super-confident on the phone as you will be speaking to prospective students (and sometimes their parents!). You will often be the first point of contact for people making a very big decision in where they want to study, so it is imperative you approach each communication with enthusiasm and passion, as this is what will stay with the student when deciding between their options. We will give you in-depth system and university specific training, but it will be your personality that makes the difference.

We value intelligent effort. To be an effective team member at UniQuest you’re amazing at

  • communication – all kinds and all directions
  • solving problems
  • working independently to a high quality
  • prioritising intelligently

Key accountabilities

  • Make targeted outbound calls to prospective students to maximise applications, confirmations and ultimately enrolments
  • Respond to student enquiries and assisting students primarily via telephone, email and live-chat
  • Adhere to pre-agreed service level commitments
  • Maintain data integrity protocols, ensuring it is consistently and accurately recorded
  • Undertake such other duties as may from time to time be required, as commensurate with the role and the needs of the business

Essential skills

  • Confident and professional telephone manner
  • Superb communication skills including an excellent standard of spoken and written English
  •  A positive, can-do attitude and high level of initiative
  • Ability to perform well under pressure and multi-task
  • Experience of working in a proactive, rather than reactive manner
  • Experience of using Excel and Word
  • Excellent time management and ability to meet established deadline
  •  Ability to maintain focus and perspective at all times
  • Supportive and collaborative
  • High personal standards of achievement
  • Honest and conscientious
  • A positive and professional attitude
  • Energetic and determined
  • Sales and customer-service oriented

To apply, please send your CV to gillian@uni-quest.co.uk.

Admissions Officer

Admissions Officer , Full-time, Fixed Term Contract, Remote working

At UniQuest, we believe student enrolment and success are fuelled by personal interactions, so we partner with higher education institutions to deliver personal, omni-channel student engagement journeys at scale along with delivering a professional, fair and efficient applicant experience to prospective students.

Acting as an extension of your university partners’ teams, in this role, you will provide a high level of customer service to applicants, make decisions on applications, short-list applicants for interview, implement the pre-CAS process and work closely with key stakeholders including Admissions Tutors.

You will need to be super-confident on the phone as you will be speaking to students (and sometimes their parents!) from around the globe. Working efficiently and flexibly, the role plays a key part in the delivery of an excellent applicant experience and assisting the University to meet its student number targets, by admitting suitably qualified applicants. We will give you in-depth system and university specific training, but it will be your attention to detail and personality that makes the difference.

We value intelligent effort. To be an effective team member at UniQuest you’re amazing at

  • communication – all kinds and all directions
  • solving problems
  • working independently to a high quality
  • prioritising intelligently

Key accountabilities

  • To make admissions decisions in accordance with our partner university’s selection criteria, English language requirements and delegated decision-making authority
  • Inputting admissions decisions into the relevant system and issuing offers to applicants
  • Identify where additional information is required and liaise with prospective students accordingly
  • Maintain admissions records with high levels of accuracy, to ensure the data quality of applicants’ records for courses is exemplary, especially the data that is supplied for applicants requiring a Confirmation of Acceptance to Study (CAS) under UKVI regulations
  • Ensure Admissions enquiries and case management are handled within service level agreements
  • Undertake such other duties as may from time to time be required, as commensurate with the role and the needs of the business

Essential skills

  • Experience of working in a higher education institution, preferably including experience of the main clearing houses or University administration
  • Excellent time management and ability to meet established deadlines
  • Knowledge of UK qualifications and the UCAS process
  • Confident and professional telephone manner
  • Superb communication skills including an excellent standard of spoken and written English
  • A positive, can-do attitude and high level of initiative
  • Ability to perform well under pressure and multi-task
  • High personal standards of achievement
  • Honest and conscientious
  • A positive and professional attitude
  • Energetic and determined

Working for UniQuest, you can expect to join a rapidly growing company and a team of friendly and experienced professionals across account management, email marketing, technical solutions and product and partnerships. We work with a wide variety of education organisations, currently supporting over 20 partners in the UK and 6 in the US.

UniQuest recognises and rewards our brilliant staff. Current benefits include 25 days holiday (in addition to the days off between Christmas and New Year), regular events both virtually and in-person (as guidance will allow), personal and professional development along with wellness and well-being support.

We like to celebrate our staff – their birthdays, work anniversaries, exciting life events as well as those nominated by their colleagues for our employee of the month award. We value staff development both through regular training (both internal and external) and promotions where possible.

To apply, please send your CV to gillian@uni-quest.co.uk.

Admissions Team Leader

Admissions Team Leader, Full-time, Fixed Term Contract, Remote working

At UniQuest, we believe student enrolment and success are fuelled by personal interactions, so we partner with higher education institutions to deliver personal, omni-channel student engagement journeys at scale along with delivering a professional, fair and efficient applicant experience to prospective students.

This role is to assist in the smooth and efficient running of our university partner’s admissions operation, principally by taking responsibility for the decision making and processing of applications and managing the workload and supporting the admissions team.

This team will provide support and guidance to prospective students, responding in a timely manner to enquiries throughout the applicant process, through to offer making and acceptance via fair and transparent processes. Working efficiently and flexibly, the role is integral to the delivery of an excellent applicant experience and assisting the University to meet its student number targets, by admitting suitably qualified applicants. We will give you in-depth system and university specific training, but it will be your attention to detail and admissions specific experience that makes the difference.

We value intelligent effort. To be an effective team member at UniQuest you’re amazing at

  • communication – all kinds and all directions
  • solving problems
  • working independently to a high quality
  • prioritising intelligently

Key accountabilities

  • Lead the Admissions process for UniQuest and act as the escalation point for the UniQuest Admissions Team
  • To ensure admissions decisions are made in accordance with our partner university’s selection criteria, English language requirements and delegated decision-making authority
  • Line management of the Admissions Adviser team, to include coaching, development and training
  • Liaison and relationship building with university partner key stakeholders and internal UniQuest teams
  • Understand and escalate issues to the university partner where appropriate
  • Ensure admissions records are maintained with high levels of accuracy, to ensure the data quality of applicants’ records for courses is exemplary, especially the data that is supplied for applicants requiring a Confirmation of Acceptance to Study (CAS) under UKVI regulations
  • Ensure Admissions enquiries and case management are handled within service level agreements
  • Undertake such other duties as may from time to time be required, as commensurate with the role and the needs of the business

Essential skills

  • Experience of working in a higher education institution, within an Admissions setting
  • Excellent time management and ability to meet established deadlines
  • Knowledge of UK qualifications and the UCAS process
  • Line management experience is beneficial
  • Superb communication skills including an excellent standard of spoken and written English
  • A positive, can-do attitude and high level of initiative
  • Ability to perform well under pressure and multi-task
  • High personal standards of achievement
  • Honest and conscientious
  • A positive and professional attitude

Working for UniQuest, you can expect to join a rapidly growing company and a team of friendly and experienced professionals across account management, email marketing, technical solutions and product and partnerships. We work with a wide variety of education organisations, currently supporting over 20 partners in the UK and 6 in the US.

UniQuest recognises and rewards our brilliant staff. Current benefits include 25 days holiday (in addition to the days off between Christmas and New Year), regular events both virtually and in-person (as guidance will allow), personal and professional development along with wellness and well-being support.

We like to celebrate our staff – their birthdays, work anniversaries, exciting life events as well as those nominated by their colleagues for our employee of the month award. We value staff development both through regular training (both internal and external) and promotions where possible.

To apply, please send your CV to gillian@uni-quest.co.uk.